Local service delivery is the delivery of public services at the local level and is a distinct domain of public policy. Local governments can be more reflective of local needs and interests and a prime driver of innovation in government practices; at the same time, local service delivery deals with some challenges, such as expertise concerns, steering problems, and the presence of economies of scale.[1][2][3] Local service delivery is a key topic of discussion for academics and practitioners in the wake of the decentralization and corporatization that occurred under New Public Management and in the wake of local austerity following the 2008 Financial crisis.[4]
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