Gaming the system

Gaming the system (also rigging, abusing, cheating, milking, playing, working, breaking the system, gaming, or bending the rules) can be defined as using the rules and procedures meant to protect a system to, instead, manipulate the system for a desired outcome.[1]

The first known documented use of the term "gaming the system" is in 1975.[2] According to James Rieley, a British advisor to CEOs and an author, structures in companies and organizations (both explicit and implicit policies and procedures, stated goals, and mental models) drive behaviors that are detrimental to long-term organizational success and stifle competition.[3] For some, error is the essence of gaming the system, in which a gap in protocol allows for errant practices that lead to unintended results.[4]

Although the term generally carries negative connotations, gaming the system can be used for benign purposes in the undermining and dismantling of corrupt or oppressive organisations.[5]

  1. ^ Joseph Potvin. "The Great Due Date of 2008, slide 5" (PDF). Archived from the original (PDF) on 2016-06-26.(membership required)
  2. ^ 1975 Systems Engineering Conference Proceedings, Las Vegas, Nevada, November 19-21, 1975: Host Chapter, Central Arizona. American Institute of Industrial Engineers. 1975.
  3. ^ James Rieley (April 2001). Gaming the System: how to stop playing the organizational game and start playing the competitive game. Financial Times Prentice Hall. ISBN 978-0-273-65419-3.
  4. ^ Mark Nunes, Error: Glitch, Noise, and Jam in New Media Cultures (2010) p. 188
  5. ^ Ziewitz, Malte (2019). "Rethinking gaming: The ethical work of optimization in web search engines". Social Studies of Science. 49 (5): 2–3. doi:10.1177/0306312719865607. ISSN 0306-3127. PMID 31387459. S2CID 199467673.

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